Volume 43
Booth, A., What is quality and how can we measure it? pp.2-5
McPherson, K., NHS Quality Improvement Scotland pp.6-9
Allardyce, N., Quality Improvement within a NHS Library pp.10-11
Richardson, E., Library Profile pp.12-13
Wilson, S., Web Resources- Freedom of Information: a librarian’s quick guide. p.14
Denoon, C., Conference Report pp.15-16
Dobson, M. & Carrick, R., Report from the SHINE regional meeting, Glasgow 18th November 2003 pp.17-19